Privacy Policy

Parampara ("we", "our", "us") is a digital heritage platform for Indian and South Asian families, operated from Chandigarh, India. Our website is ourparampara.com. Contact us at support@ourparampara.com.

Account data: Name, email address, phone number (if you sign up via OTP), and family name when you create an account.

Family data: Ritual entries, family member details (names, roles, birthdates, anniversaries), media uploads (photos, videos, voice memos), and festival preferences you provide.

Usage data: Pages visited, features used, and device/browser information collected automatically via standard server logs.

Payment data: Payment transactions are processed by Razorpay. We do not store card numbers or banking details. We receive only a payment confirmation and transaction ID.

We use your data to: provide and improve the Parampara platform, send birthday and festival reminders you opt into, process payments, send account-related emails, and respond to support requests. We do not sell your data to third parties.

We share data only with: Supabase (database hosting), Vercel (platform hosting), Razorpay (payment processing), and Anthropic (AI features, if you use them). All providers are bound by data processing agreements.

All data is encrypted in transit (TLS/HTTPS) and at rest. Family data is isolated using Row Level Security — only family members you invite can access your family's data. We do not have access to your family's ritual content.

You may request access to, correction of, or deletion of your personal data at any time by emailing support@ourparampara.com. Account deletion removes all associated data within 30 days.

We use only essential cookies for authentication and session management. We do not use advertising or tracking cookies. See our Cookie Policy for details.

For any privacy-related queries, contact us at support@ourparampara.com or write to: Parampara, Chandigarh, India.